Frequently asked questions

We believe that every woman deserves to have a beautiful portrait of herself. Every woman is beautiful in her way and style. Even if you never had a photo session we will help you from the very beginning and guide you through the whole process. We will put you at ease and direct you to bring the very best out of you and capture you in the most flattering way, regardless of your size or age. You are gorgeous and we want to make the most beautiful photographs that you’ve ever seen of yourself. It is our job to let it happen. You don’t need to be afraid, you don’t need to be a model.

It’s OUR job to make you look amazing in photographs, not yours, und lucky for you, that’s our speciality! We promise to make the shoot not just comfortable but fun for you.

We promise to show you your grace, elegance, allure through these photos, independent from your age.

We will pose you & light you so you look beautiful, just as you are RIGHT NOW.

Every day you put off doing this shoot for yourself you run the risk of it never happening. And truthfully why should you wait when we promise we can make you look gorgeous just as you are right now?!

We propose to have a consultation which could be either by phone but on your request also by videocall (Zoom/What’sApp) to discuss your wishes and to give you more information about our photo sessions. More shortly before your photosession we will also discuss (in general through a What's App group, but on request also by phone) your wardrobe to bring for your photo session and how to prepare yourself for the shooting.

We do have a Studio Wardrobe you may use during your shoot. However because women come in many shapes, sizes and have a wide array of style preferences, we still ask you to bring your own wardrobe to the shoot and we can mix in our wardrobe if you want. During our consultation prior to the shoot we will discuss specifically what wardrobe you should bring from what you have.

Please be aware that the wardrobe is extremely important for a beautiful result.

Professional makeup and hairstyling is an option which can be booked with our Full Glamour Experience for a complete experience. Our photo sessions are also available without full makeover and can also be booked with professional makeup only. Please be aware that professional makeup (with or without professional hairstyling) are not available for the shorter sessions.

Our homestudio is based in Platen, Préizerdaul (near Redange/Attert), around 35 minutes from Luxembourg-City. Outdoor photo sessions take place in or around our village or at another place upon mutual agreement.

Of course your relative or friend is very welcome during the shoot. Please be aware (and let your relative or friend know) that he/she should plan some time as our sessions, especially if booked with makeup (and hairstyling), might take up to 3,5-4 hours in total.

After your arrival we will have a look together at your wardrobe that you brought and decide which outfit to wear for which setup. We always recommend to bring a few more outfits that we will shoot with, because sometimes we could chose for different reasons to use another dress as initially foreseen.

If you booked your session with professional makeup (and probably also with hairstyling) our makeup-artist will take care of you and prepare you for the session. After your complete makeover the session itself will begin and our photographer Alena will guide you through the different setups and through all the poses.  

About two to three weeks after the photo session we will send you by email a link to your online gallery, in which we will present you the best already edited photos and you can decide which photos or package you would like to buy. Digital files will be send to you directly after full payment. In case you buy print products (Folio Box, Wall Art, Album, ...) they may take up to 4 weeks before you can pick them up or we can deliver them (up to 15km around our Studio or around Luxembourg-City).

Digital files will be delivered in jpg-format in high-resolution. You will receive a download-link, where you can easily download all photos to your computer without needing to install any other software. If not stated otherwise, no printed photos are included in the prices (only if ordered specifically in an album, Folio Box, Wall Art etc.). 

However it is also possible to order printed products additionally and directly through our online gallery.

Please also note that we do not deliver photos on USB-sticks, except if specifically mentioned otherwise (e.g. packages for weddings) 

Photos look the very best in printed form. Imagine your own amazing, timeless portrait hanging framed at your home on the wall. Therefore we offer the possibility to order printed photos in different formats: albums, wall art, folio boxes and other products. Feel free to ask us about all possibilities. We work together with exclusive photo labs in Europe which provide the most beautiful products you can imagine. With big pleasure we will show you samples and demonstration products of different formats.

We always prefer to publish some of our works on our website, Instagram and Facebook. However we completely respect your privacy. We will discuss this topic after your session, and in case you don’t want any photos to be published we will respect your decision.

After you decide to book a photo session and to fix a date we will send you an invoice for a deposit (which depends on the style of session). After payment of this deposit, the date will be finally blocked. The photos/packages that you order have to be paid in full before any photos will be delivered either by bank transfer or cash. We also offer payment plans, feel free to ask us about it.

If you completely cancel the photo session less than 48 hours before your scheduled session without a serious reason the deposit will not be refunded. Rescheduling is possible without additional costs up to 24 hours before the scheduled session in case you become ill or have a serious situation. In case of rescheduling less than 24 hours additional costs of 50 € may be due as your time slot is blocked and we will be unable to rebook the blocked time with another client in such a short notice.