Questions & Answers

I am not a model and never made a photoshoot before. I don’t think I could have beautiful photos of myself.

We believe that every woman deserves to have a beautiful portrait of herself. Every woman is beautiful in her way and style. Even if you never had a photo session we will help you from the very beginning and guide you through the whole process. We will put you at ease and direct you to bring the very best out of you and capture you in the most flattering way, regardless of your size or age. You are gorgeous and we want to make the most beautiful photographs that you’ve ever seen of yourself. It is our job to let it happen. You don’t need to be afraid, you don’t need to be a model.



I’m not photogenic and I don’t like have my photo taken

It’s OUR job to make you look amazing in photographs, not yours, und lucky for you, that’s our speciality! We promise to make the shoot not just comfortable but fun for you.



I’m over 50

We promise to show you your grace, elegance, allure through these photos, independent from your age.



I need to lose a few more kilos

We will pose you & light you so you look beautiful, just as you are RIGHT NOW.



Why should I book a shoot now?

Every day you put off doing this shoot for yourself you run the risk of it never happening. And truthfully why should you wait when we promise we can make you look gorgeous just as you are right now?!



I’m interested to have a photoshoot with you, what’s next?

We will have a consultation either by phone or videocall (What’sApp/Skype) to discuss your wishes and to give you more information about our photo sessions. We will discuss the ideas more in details as well as the wardrobe for the photo session and how to prepare yourself for the shooting.



Do you provide the wardrobe for the shoot? Or do I bring in my own?

We do have a studio wardrobe you may use during your shoot. However because women come in many shapes, sizes and have a wide array of style preferences, we still ask you to bring your own wardrobe to the shoot and we can mix in our wardrobe if you want. During our consultation prior to the shoot we will discuss specifically what wardrobe you should bring from what you have. We could also propose you a dress rental shop in Luxembourg with who we collaborate (at additional costs but we could provide you with a preferential price). Please be aware that the wardrobe is extremely important for a beautiful result.



Is makeup and hairstyling included in the session fee?

Professional makeup and hairstyling is already included in the session fee for our photo sessions.



Where is your studio based?

Our homestudio is based in Platen, Préizerdaul (near Redange/Attert), around 35 minutes from Luxembourg-City. Outdoor photo sessions take place in or around our village or at another place upon mutual agreement.



Can I bring a family member or a friend to the shooting?

Of course your relative or friend is very welcome during the shoot.



What will happen during our shoot?

After your arrival we will have a look together at your wardrobe that you brought and decide which outfit to wear for which setup. We always recommend to bring a few more outfits that we will shoot with, because sometimes we could chose for different reasons to use another dress as initially foreseen. We will explain you the concept and mood of the different setups and guide you through the poses. During the shooting we will regularly give you a look at some of the beautiful photos just taken.



How long will it take until I receive my photos?

About one to two weeks after the photo session we will have a separate reveal consultation, where we will show you the best photos and you can decide which photos or package you would like to buy.
Digital files will be send to you directly after full payment.
In case you buy print products (Folio Box, Wall Art, Album, ...) they may take up to 4 weeks before you can pick them up or we can deliver them (up to 15km around our Studio or around Luxembourg-City).



In which format the photos will be delivered?

Digital files will be delivered in jpg-format in high-resolution. You will receive a download-link, where you can easily download all photos to your computer without needing to install any other software. If you buy a Folio Box Edition all chosen photos will also be included on the USB-Stick delivered with the Folio Box.



Can I also order albums, canvas, and other print products?

Photos look the very best in printed form. Imagine your own amazing, timeless portrait hanging framed at your home on the wall.
Therefore we offer the possibility to order printed photos in different formats: albums, wall decor, folio boxes and other products. Feel free to ask us about all possibilities.
We work together with exclusive photo labs in Europe which provide the most beautiful products you can imagine. With big pleasure we will show you samples and demonstration products of different formats.



Will my photos be published on your website?

We always prefer to publish our most beautiful works on our website, Instagram and Facebook. However we completely respect your privacy. We will discuss this topic before our shoot, and in case you don’t want any photos to be published we will respect your decision.



How will I pay?

After you decide to book a photo session and to fix a date we will send you an invoice for the session fee amount. After payment of this session fee, the date will be finally blocked. The photos/packages that you order have to be paid in full before any photos will be delivered either by bank transfer or cash.
We also offer payment plans, feel free to ask us about it.



Can I cancel or reschedule?

If you cancel the photo session before your scheduled session the session fee will not be refunded.
Rescheduling is possible without additional costs up to 24 hours before the scheduled session. In case of rescheduling less than 24 hours additional costs of 50 € may be due as your time slot is blocked and we will be unable to rebook the blocked time with another client in such a short notice.



© 2021 by Massen Photography